Automated review requests
Personalised requests via WhatsApp, SMS or email right after an interaction, when satisfaction peaks.
Turn every customer into a 5-star review.
Ainora asks for a review after every interaction, monitors feedback across Google and social platforms, and drafts the perfect reply with AI. Your rating climbs while you run your business.
340%More reviews
4.8★Avg. rating achieved
1-clickAI responses
Recent reviewsLive
S
Sara Al Mansoori
Google“Absolutely incredible service. Will definitely be back!”
2 min ago🤖 AI reply ready
M
Mohammed R.
Facebook“Great experience, very professional team.”
1 hr ago✓ Responded
A
Aisha K.
Google“Good, but could be faster.”
3 hrs ago⚠ Needs attention
Live review feed
All your reviews, one place.
Stop logging into five platforms. Ainora pulls every review from Google, Facebook, TripAdvisor and more into a single live feed, so you never miss a mention.
- Real-time alerts for every new review
- Sentiment & rating trend tracking
- AI-suggested replies in one click
- Private resolution channel for unhappy customers
Capabilities
Everything you need to own your reputation.
Multi-platform monitoring
Google, Facebook, TripAdvisor and more in one dashboard, with instant alerts.
AI-assisted replies
On-brand, contextual reply suggestions for every review. Approve with one click, or tweak and send.
Private issue resolution
Give customers an easy way to tell you privately when something went wrong, and turn it around.
Reputation analytics
Average rating, volume, response rate and sentiment over time, so you can spot patterns early.
CRM & POS triggers
Request reviews automatically after appointments, purchases or service completions.
Unique to Ainora
Turn your team into a review engine.
Every employee gets a personal QR code. When a customer scans it and leaves a review, it's credited to that person. Each month you get a leaderboard showing exactly who drives your reputation.
A QR code per employeeOn a card, at their station or on their phone.
Tracked automaticallyEvery scan is logged in real time. No spreadsheets.
Monthly leaderboardReward top performers and spark healthy competition.
2–3× more reviews per month for businesses using the employee leaderboard compared with asking at business level alone.
🏆 Review leaderboardThis month · All locations
Live- 🥇AKAhmed K.47
- 🥈SRSara R.38
- 🥉RHRania H.31
- 4MJMohammed J.24
- 5LALayla A.18
- 01
A customer completes an interaction
A purchase, appointment, visit or check-out triggers the automation. No manual input from your team.
- 02
A personal request is sent
A warm, branded request goes out on WhatsApp or email. Happy customers go to Google; unhappy ones reach you privately.
- 03
Reviews arrive and AI replies
New reviews land in your dashboard in real time, with a suggested reply ready to approve.
Why it matters
The business impact of a better reputation.
Higher local rankings
More, better reviews lift you on Google Maps and local search without ad spend.
More revenue
Businesses rated 4.5★+ get significantly more clicks, calls and foot traffic.
Stronger trust
93% of consumers read reviews before buying. Recent, positive reviews turn browsers into buyers.
Hours saved weekly
No more manual follow-ups or writing every reply from scratch.
Works even better with
All productsWallet LoyaltyStamp, points and membership cards in Apple & Google Wallet. No app, no plastic.WhatsApp AutomationReminders, updates and campaigns on the official WhatsApp Business API.AI ChatbotAnswers, qualifies and books — 24/7 on your website and WhatsApp.AI Sales AgentOne WhatsApp voice note after a meeting becomes CRM data, follow-ups and reports.AI Automation ConsultingStrategy to live systems in weeks, with a team that stays until it works.
Reputation & Reviews
Become the most trusted name in your area.
Book a free demo and see how Ainora's review automation can transform your online reputation in weeks, not months.
- 30-minute session
- No commitment
- We set everything up